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Showing posts with label customer satisfaction. Show all posts
Showing posts with label customer satisfaction. Show all posts
05 March 2018

CEAT wins a Deming Prize with Blitz QFD®

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The prestigious 2017 Deming Prize was awarded to CEAT Ltd. of India, for their business transformation and Total Quality Management implemen...
04 November 2014

New High in Customer Satisfaction

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Forget everything you learned about customer satisfaction. A Chinese noodle shop has found the secret to customer retention, that scores ...
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