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Showing posts with label
customer service
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Showing posts with label
customer service
.
Show all posts
27 July 2013
QFD for cloud computing security, e-learning systems, service industry, FMEA, VOC codification
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This continues a preview of the upcoming The 19th International Symposium on QFD (ISQFD) on September 6-7 in Santa Fe, New Mexico USA. T...
01 February 2013
What ever happened to customer service?
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It seems these days that customer service has gone to the dogs. It used to be we gave our best customers our best service, especially in thi...
24 January 2013
“Did you find everything okay?”
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It’s a question consumers hear on a daily basis, whether they’re at a grocery store, electronics store, sporting goods store or basically an...
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