QFD Blog
Design for Customer Value and Business Revenue
Pages
(Move to ...)
Welcome
Latest Post
QFDI
ICQFD
▼
Showing posts with label
expected quality
.
Show all posts
Showing posts with label
expected quality
.
Show all posts
11 November 2014
New Kano Model for better design decisions and hidden market opportunities
›
Many people wrongly assume that so-called Kano model (diagram on the right) describes the relationship between customer needs, fulfillme...
16 November 2012
Young business travelers' technology needs
›
Over 15 years ago, the Delta Hotel chain in Canada sought to attract business travelers by being one of the first major hotel chains to offe...
›
Home
View web version
