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Showing posts with label hotel. Show all posts
Showing posts with label hotel. Show all posts
16 January 2015

Marriott Red Coat Direct

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Let's welcome the New Year with some of the tremendous improvements made in the hotel industry in recent years.  We just completed our 2...
16 November 2012

Young business travelers' technology needs

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Over 15 years ago, the Delta Hotel chain in Canada sought to attract business travelers by being one of the first major hotel chains to offe...
12 June 2012

How we use Blitz QFD® in our venue decision

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The gap between industry-defined luxury (product-out thinking) and customer needs (market-in thinking)  was the topic of a recent QFDI newsl...
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