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Design for Customer Value and Business Revenue
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Showing posts with label
profitability
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Showing posts with label
profitability
.
Show all posts
24 March 2013
How to calculate customer value
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Value to a customer = what he gets / what he gives. We make a sale when this number is >1. Both the numerator and denominator are in t...
19 March 2013
What does Akao say? Mu!
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A recent poll on the LinkedIn group Lean Six Sigma Worldwide asked: "Which Lean Six Sigma waste reduction (Muda, Mura, Muri) is the ...
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