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27 July 2013

QFD for cloud computing security, e-learning systems, service industry, FMEA, VOC codification

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This continues a preview of the upcoming The 19th International Symposium on QFD (ISQFD) on September 6-7 in Santa Fe, New Mexico USA. T...

QFD for modular design, value creation, business development, organic products development

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Here are more exciting presentations planned for the upcoming The 19th International Symposium on QFD (ISQFD) on September 6-7 in Santa Fe...
21 July 2013

QFD for public transportation, software development, eco-friendly supply chain

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The 2013 International Symposium on QFD (ISQFD) will be held on September 6-7 in Santa Fe, New Mexico USA. Whether you are new to QFD or...
02 July 2013

Is it advantageous to be first or to be better?

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Newsweek magazine recently published an article "The Myth of First-Mover Advantage" about iTune entering the Internet radio busi...
22 May 2013

Can ordinal scale numbers kill you?

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This May 19, 2013 article in USA Today might make you nervous. According to a study of 1400 sunscreen products by the Environmental Working ...
28 April 2013

The joke is on us (consumers)

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Take a look at this video. It is about a Google Japan project to develop a better interface for typing Japanese. Owning to its complex wri...
24 March 2013

How to calculate customer value

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Value to a customer = what he gets / what he gives. We make a sale when this number is >1. Both the numerator and denominator are in t...
19 March 2013

What does Akao say? Mu!

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A recent poll on the LinkedIn group Lean Six Sigma Worldwide asked: "Which Lean Six Sigma waste reduction (Muda, Mura, Muri) is the ...
13 March 2013

Siri — Far out and far off!

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A hilarious thing happened when I was in Orlando, Florida earlier this month, giving the QFD Green  Belt ® Course . One evening after a...
04 March 2013

DFSS / DFLS and QFD: Why we need both

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A recent QFD newsletter discussed the similarities and differences of DFSS/DFLS and QFD and why it is not an "either-or" question ...