2013 International Symposium on QFD & Public QFD Courses

For anyone wanting to find out how QFD is used today in real projects, innovative new tools and current best practices, better integration with DFLS and other initiatives, and what international markets are using QFD to their advantage, here are the annual QFD events that are perfect for you:

September 4–5 : QFD Green Belt^® Certificate Course

September 6–7 : The 19th International Symposium on QFD   See presentation schedule

September 8 : QFD Black Belt^® UPDATE and QFD Green Belt^® UPDATE

September 9–13 : QFD Black Belt^® Certificate Course


Registrations for QFD courses will be accepted up to 1 day before the start of the respective courses. The Symposium accepts walk-ins. In any case, we recommend contacting the QFD Institute as soon as you decide, so as to ensure your seat, materials, and meals.

Venue: Hotel Santa Fe

All events will be held in Santa Fe, New Mexico USA. Please see Venue details and Travel information.

This year's International Symposium will have keynote addresses by Dr. Yoji Akao (founder of QFD) and Glenn Mazur (executive director of QFDI) and case studies and research from Germany, Japan, Turkey, Brazil, Thailand, China, Hong Kong, The Netherlands, and USA. See here for details.

The QFD courses include the modern QFD templates which also include the House of Quality matrix with modernized math, AHP, Customer Voice Table, Maximum Value Table, etc.

We hope you will be able to join us.