2019 ISQFD Call For Papers

speaker at a past ISQFD

The QFD Institute and International Council for QFD are issuing a Call For Papers / Call For Speakers, for the 25th International Symposium on QFD (ISQFD'19), scheduled for September 6–7, 2019 in Boise, Idaho USA.

Interested parties are invited to submit a draft paper by February 1, 2019.

See Details...

We look forward to your participation.

2016 International Symposium on QFD (ISQFD)

Fast approaching is the 22nd ISQFD on September 9-10, 2016 in Boise, Idaho USA.

Important trendy topics will be a focus of this year's presentations, including the Internet of Things (Iot), ISO 16355, Complex Systems Engineering, Sustainable Energy System Development, Corporate Strategy Deployment, 3D Virgual Reality Prototyping, and more.

Please join us for learning new things, to get inspired and engage in discussions in a supportive environment.

View the video.

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ASQ TV has just produced a video on the new ISO 16355 standard. Here is a glimpse of some of the things that will be presented, discussed, and taught in the Symposium, as well as QFD Green Belt^® and QFD Black Belt^® courses.

New product developers and Lean / Six Sigma professionals should not miss this opportunity to gain solid knowledge of the new ISO 16355 first-hand from the convenor of the ISO committee.

You (training attendees) will also get the QFD templates, the ISO 16355 1,000-page reference bibiliography and case studies, and the international symposium is free for the Boise course attendees!!

 Here is the Registration Page.

Travel Page

Venue Page

Report from the 2013 International Symposium on QFD

On September 4 - 13, 2013, the QFD enthusiasts from around the world gathered together in Santa Fe, New Mexico for the 19th International Symposium on QFD and Training. It was attended from as far as Brazil, China, Germany, Hong Kong, Japan, Sweden, Thailand, The Netherlands, Turkey, Canada and USA.

We learned the latest case studies and research, innovative new tools and applications, as well as the international trends. The face-to-face interactions were priceless even in this digital age. We made new friends, renewed old friendships, and learned from each other, getting inspired to do things even better at work and home with the help of QFD.

If you missed this year's event, we do hope you will join us next year (see below for 2014 Calls For Papers). Meanwhile, here are some of the highlights from the 2013 events:
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Akao Prize^® is awarded to individuals who have made notable contribution to the dissemination and advancement of QFD for many years on the international level. The 2013 Akao Prize^® was awarded to Sixten Schockert (GERMANY) and Yoshimichi Watanabe (JAPAN).

Recipients of this year's and past Akao Prize® at 2013 ISQFD
(Dr. Akao, front center, is flanked by this year's recipients)

Best Paper - SCG Chemicals, Thailand

Best Paper Award: "Quality Function Deployment for New Product Development: Transforming Waste to Worth" By Pattarit Sahasyodhin (SCG Chemicals); Kritaya Suparnpongs, QFD Black Belt^® (Siam Cement Group); Paweena Lertchanyakul, QFD Green Belt^® (SCG Chemicals), THAILAND.  

Best Presentation - Tamagawa University, Japan

Best Presentation Award: "A Study of Service Quality Improvement Using the Theories of Nonverbal Communication, FMEA and QFD" By Kazushi Nagai (Tamagawa University); Tadashi Ohfuji (Tamagawa University); Masamitsu Kiuchi, Ph.D. (Josai University), JAPAN. 

2013 QFD Black Belt^® Graduates

QFD Belts^® Achievement: Once again, we salute those who rose to the challenge of earning the QFD Green Belt^® and QFD Black Belt^® in Santa Fe. Congratulations.

Dr. & Mrs. Akao

Dr. Yoji Akao, founder of QFD, remains just as enthusiastic about learning new case studies and students as he was nearly half a century ago when he began the research that led to the development of QFD.

Native American blessing

Native American Blessing. The QFD attendees were honored to receive this special blessing, performed by the tribal governor of Picuris Pueblo, one of the Eight Northern Pueblos in the Santa Fe region.


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Join us in 2014! 

2014 QFD Call For Papers

• The 26th Symposium on QFD (Fall 2014 in USA)

• The 20th International Symposium on QFD (September 4-5, 2014 in Istanbul, Turkey)

2013 International Symposium on QFD & Public QFD Courses

For anyone wanting to find out how QFD is used today in real projects, innovative new tools and current best practices, better integration with DFLS and other initiatives, and what international markets are using QFD to their advantage, here are the annual QFD events that are perfect for you:

September 4–5 : QFD Green Belt^® Certificate Course

September 6–7 : The 19th International Symposium on QFD   See presentation schedule

September 8 : QFD Black Belt^® UPDATE and QFD Green Belt^® UPDATE

September 9–13 : QFD Black Belt^® Certificate Course


Registrations for QFD courses will be accepted up to 1 day before the start of the respective courses. The Symposium accepts walk-ins. In any case, we recommend contacting the QFD Institute as soon as you decide, so as to ensure your seat, materials, and meals.

Venue: Hotel Santa Fe

All events will be held in Santa Fe, New Mexico USA. Please see Venue details and Travel information.

This year's International Symposium will have keynote addresses by Dr. Yoji Akao (founder of QFD) and Glenn Mazur (executive director of QFDI) and case studies and research from Germany, Japan, Turkey, Brazil, Thailand, China, Hong Kong, The Netherlands, and USA. See here for details.

The QFD courses include the modern QFD templates which also include the House of Quality matrix with modernized math, AHP, Customer Voice Table, Maximum Value Table, etc.

We hope you will be able to join us.

QFD for public transportation, software development, eco-friendly supply chain

The 2013 International Symposium on QFD (ISQFD) will be held on September 6-7 in Santa Fe, New Mexico USA.

Whether you are new to QFD or have many years of experience, this ISQFD will be an excellent opportunity to find out how QFD is used today in real projects, how much the method has advanced in recent years, innovative new tools / applications / research, as well as global trends in new product development and design quality.

This and next few posts will introduce the exciting presentations that are planned for September 6–7. We hope you will join us.

PS: This 2-day symposium is complimentary to the attendees of QFD Green Belt^®, QFD Black Belt^®, and Update courses.
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Application of QFD within a Co-opetition Network of Public Transport Organizations
This case study reports a QFD application in German public transportation systems. Companies that provide public transportation services are competitors as well as cooperative partners. In this setting of co-opetition (competitive cooperation), QFD is being applied with the vision of offering passengers (customers) seamless transportation services. This is an ongoing research project funded by the German Federal Ministry of Education and Research. The presentation will discuss adaptations in application methods as well as lessons learned.
Keywords: Public Transport, Co-opetition Network, Cluster Analysis, QFD Case Study



Software Development Method Based on Twin Peaks Model with QFD
In software system development, it is important to analyze the stakeholders'  requirements and design the architecture. One proposed method for this is the twin peaks model which intertwines software requirements and architectures to achieve incremental development and speedy delivery. The researchers used QFD to clarify these relationships in hope to propose more efficient software development.
Keywords: Software Development, Requirements, Architecture Design


Modern QFD Application on a Supply Chain to Become Green
Increasing concerns for resource scarcity and global pollution beseeches us for more environmentally friendly practice in supply chain management. This study is based on the voice of customer (VoC) data collected from the aluminum accessories industry located in Izmir, Turkey. Using the Modern QFD's Maximum Value Table, the VOC were deployed into technical characteristics that are essential for the greener practices of the sector's supply chain management. This project is going to provide the academicians an insight into usability of Modern QFD and to the industry professionals the methods for extending their green activities. 
Keywords: Green Supply Chain Management, Modern QFD, Maximum Value Table, Aluminum sector

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More Presentations ...

Public QFD Courses at this symposium

How to Attend