QFD for input device and software QA, university e-portfolio, fashion and apparel manufacturing, global markets

This continues a preview of the exciting presentations planned for the upcoming The 19th International Symposium on QFD (ISQFD) on September 6-7 in Santa Fe, New Mexico USA.

The 2-day symposium welcomes people of all levels QFD, from the beginner to the experienced, people of countries and industries. It is complimentary to the attendees of QFD Green Belt^® Certificate Course and QFD Black Belt^® Certificate Course  We hope you will join us!

See the previous posts:

• QFD for public transportation, software development, eco-friendly supply chain 

• QFD for modular design, value creation, business development, organic products development

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Application of QFD to the Symptom Analysis of Input-device Software Defects

The traditional function/regression tests following the design specification do not adequately ensure software quality, due to the evaluation complexity posed by various input-device software such as USB, wireless communication device, sensor, LCD display technologies, etc. This presentation, by a worldwide leader of graphic tablets, will show a better method for evaluating and analyzing software defects by correctly assessing the symptoms of the original causes of failures and then identifying the relationships between the operations and subjects through the use of the function deployment tables and state transition tables.

Keywords: Software QA, QFD, FTA, Symptom Analysis, Test Coverage, Evaluation Deployment, JAPAN

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Improvement of University e-Portfolio System in Consideration of Students' Demands

Using a QFD approach, demand analysis and factor analysis were performed for the successful introduction of the e-Portfolio system in a public university in Japan.By analyzing the students' demands and factors of an existing software, the researchers were able to turn the e-Portfolio system software into an information infrastructure that can be fully utilized by students for their study, helping them complete their own study plan efficiently.

Quality Assurance in Higher Education, e-Portfolio, Requirement Analysis, Software Development, JAPAN

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Starting QFD for Clothing Manufacturers in Hong Kong

Some 20 years ago, the clothing manufacturers in Hong Kong only had to deal with the sewing or knitting of the samples for fashion designers.
Today they are expected to provide technical design services as well as sample development process. The increasing degree of abstractness and the shift from quantitative to qualitative nature of technical data have created many communication problems. This paper will identify the areas in which QFD can help Hong Kong clothing manufacturers in their development and design activities, while also outlining the effective QFD approaches.

Keywords: Clothing Manufacturers, Apparel Manufacturing, QFD, Hong Kong, CHINA

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Global QFD — From Japan to the World

Since its conception in Japan in 1966, QFD continues to advance and spread across the world. In this keynote, the global history of QFD will be presented by a founder of the methodology.

The talk will share the inaugural training and projects that Dr. Akao was personally involved in each country, such as South Korea (1981), Taiwan (1882), USA (1983), Italy (1988), and many more. Businesses with international operations may gain an unusual insight into how their overseas competitors might be using QFD in what levels and which regions to look out for in the future.

Keywords: Global QFD, History of QFD, Quality Function Deployment, Japan, USA, South Korea, Taiwan, Italy

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QFD Courses at this symposium

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QFD for cloud computing security, e-learning systems, service industry, FMEA, VOC codification

This continues a preview of the upcoming The 19th International Symposium on QFD (ISQFD) on September 6-7 in Santa Fe, New Mexico USA.

The 2-day symposium welcomes people of all levels QFD, from the beginner to the experienced, people of countries and industries. It is complimentary to the attendees of QFD Green Belt^® Certificate Course and QFD Black Belt^® Certificate Course  We hope you will join us!

See the previous posts:

• QFD for public transportation, software development, eco-friendly supply chain 

• QFD for modular design, value creation, business development, organic products development

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QFD and Requirements Prioritization: A Survey on Security Requirements for Cloud Computing

Prioritization is an essential task within QFD, and QFD is highly suitable for the development of Cloud Computing (CC) applications where non-functional requirements play a main role. Many of them are security requirements, often the main concern for CC investments. This paper introduces the usage of QFD for Cloud Computing (CC). In this research, CC security requirements were prioritized by pairwise comparison, showing that not all security requirements are equally important. With this finding, the appropriate usage of QFD for CC development will be discussed.

Keywords: QQFD, Requirements Prioritization, Security Requirements, Cloud Computing, GERMANY

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Improving a Learning Management System based on QFD and Service Oriented Architecture (SOA)

This paper reports how to improve web-based Learning Management Systems (LMS) through integration of the elements of Service Oriented Architecture (SOA) and Quality Function Deployment (QFD).
The users of an LMS are typically invisible to the systems developers and administrators, However, understanding the user needs has high priority in any networked learning systems, in order to develop and implement effective virtual learning services that meet diverse expectations of the users. An example will be presented based on a Turkish platformed LMS.

Keywords: Learning Management System, Service, Service Oriented Architecture (SOA), QFD (Quality Function Deployment), TURKEY

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A Study of Service Quality Improvement Using the Theories of Nonverbal Communication, FMEA and QFD

Study of service industry presents unique challenges because of soft issue measurements such as quality evaluation and service quality.
With this in mind, the authors propose a quality improvement process specifically for service industry. The presentation will include a case study using non-verbal communication, FMEA, and QFD.

Keywords: Service Quality Improvement, QC story, QFD, JAPAN

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A Statistical Engineering Approach to Codifying the Voice of the Customer

Virtually all design projects involve the collection/processing of the Voice of the Customer to develop a set of requirements to which the producer designs their process/product.Approaches to efficiently and effectively deriving those requirements involve multiple techniques from the fields of market research, quality engineering, design engineering, and inferential statistics. This paper proposes a way to create a logical flow for the Voice of the Customer processing by codifying a series of tools into a linear statistical engineering road-map, and thereby more efficiently populating the House of Quality matrix that uses the "whats" (functions) and "hows" (functional requirements) approach. The exposition is supplemented with a lucid hypothetical example.

Keywords: Voice of Customer, Function Analysis, Kano classification, Analytic Hierarchy Process, Function Requirements, Specifications, Quality Function Deployment, USA

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