Showing posts with label India. Show all posts
Showing posts with label India. Show all posts

05 October 2019

QFD Master Class in India

The QFD Institute is pleased to announce the QFD Master Class in India this fall, in cooperation with the Confederation of Indian Industry (CII) Institute of Quality.

QFD Master Class
  • When: 21–22 November 2019
  • Where: Bangalore, INDIA

This is an excellent opportunity for businesses in India and neighboring regions to learn from the world top QFD expert Glenn H. Mazur.

  • What is QFD (Quality Function Deployment) -- its root, history, recent advancements
  • Key QFD methods and tools
  • Basic application steps
  • ISO 16355

The workshop elements in this 2-day class equip participants with important skills that they can implement in their work environment, across the supply chain of their business, and the value chain of their customers, plus optional QFD Green Belt® certification.

For details and registration, please see the website of CII Institute of Quality.

05 March 2018

CEAT wins a Deming Prize with Blitz QFD®

The prestigious 2017 Deming Prize was awarded to CEAT Ltd. of India, for their business transformation and Total Quality Management implementation.

The first non-Japanese tire company to win this recognition, the CEAT management and employees have spent nine years to win this honor, and their quality effort still continues.

CEAT also was ranked first in India for OE Tyre Customer Satisfaction, by the J.D. Power 2017 India Original Equipment Tyre Customer Satisfaction Index (TCSI) study.

Achieving this customer-centricity was attributed, in part, to QFD training. Said Shekhar Ajgaonkar, Senior Vice President of TQM:

"You (QFD Institute) have been very instrumental in building the fundamental understanding on customer insighting and Blitz QFD® and inspiring our people especially in marketing and R&D for working on product development in a TQM way, which enabled our people to become more customer-centric.

"Our customer Insight, QFD and Product Development process played a very important part in achieving our strategy and also appreciated by the Deming Prize examiners. As we look back on our journey we can cherish the great new initiatives we began, which provided momentum to continue on this path year over year."

The custom-tailored Blitz QFD® New Product Development methods enabled the CEAT team to align both the marketing and engineering functions in new product development and to seek out opportunities to beat the competition where it matters most to the customer.

Read more about this...

Blitz QFD® Course