Showing posts with label international symposium. Show all posts
Showing posts with label international symposium. Show all posts

05 September 2019

ISQFD'19-Boise: The 25th International Symposium on QFD

Over seven decades ago in the aftermath of the WW II, Japanese engineers learned from Dr. W. Edwards Deming about statistical process control (SPC), and taking to heart Deming’s teachings, rebuilt Japan’s industrial base. Over time. SPC morphed it into Kaizen and TQM.

At the height of Japanese quality dominance in the 1980s, a handful of Americans discovered the Japanese secret to new product excellence: Quality Function Deployment (QFD). These Americans, including QFD Institute advisors Larry Sullivan and Bob King, studied with Dr. Yoji Akao, who happily shared his knowledge to anyone who came to him, just like Dr. Deming did decades earlier.

QFD spread globally, triggered by the case studies published through the Symposia on QFD, the first of which was organized in Michigan (USA) in 1989 by Bob Adams and which became the predecessor of the International Symposium on QFD.

The QFD taught in the 1980s, however, was rooted in the 1960s Japanese TQM era and was inefficient in many Western business environments and technology-based product development. Dr. Yoji Akao, one of the founders of QFD, approached the QFD Institute to modernize Japanese 1960s QFD for a 21st century global business environment, with Six Sigma precision and Lean Sigma speed.

With the new ISO 16355 Standard established in 2015, Modern QFD has transcended beyond it’s original manufacturing form to become a universally applicable toolset for new product and business development, business process re-engineering, corporate transformation, innovation, and, of course, quality. Tools included in Modern QFD are Blitz QFD®, Customer Voice Table, Maximum Value Table, modern House of Quality using AHP prioritization math, and many more.

Showcased in the 25th International Symposium on QFD (ISQFD) on September 6–7, 2019 are case studies and research that reflect these exciting advancements including Modern QFD for business transformation. They are but a sample of the state of QFD Best Practice from around the world, taking on important, timely topics and presenting solutions with QFD analytics and tools.

Once again, activities for people of all levels of QFD experience are offered at the 2019 conference: the QFD Green Belt® Certificate Course on September 4–5; QFD Black Belt® Certificate Course on September 9–13; QFD Black Belt® Update Course and QFD Green Belt® Update Course on September 8. These QFD Belt Courses are our way of giving back to our QFD community.

Without the hard work, diligence, and generosity of our authors and presenters and QFD Institute staff, this symposium could not have taken place. Our gratitude for all. We also acknowledge support from the members of the International Council for QFD and the members of the ISO 16355 QFD technical committee.

If you are interested in participating the next ISQFD and/or QFD courses, or if you would like to purchase the symposium transactions, please contact the QFD Institute.



03 June 2019

 The 25th International Symposium on QFD
 ISO 16355 QFD Training
 September 4 - 13, 2019
 Boise, Idaho USA

The 25th International Symposium on QFD (ISQFD)

September 6 - 7
  • Brochure:    WEB    |    PDF
  • Tutorial "QFD for Business Transformation"

QFD Green Belt® Certificate Course

September 4 - 5
  • Course Contents:   WEB   |   PDF
  • Internationally acclaimed introductory to Modern Blitz QFD®, ISO 16355, No-Matrix QFD
  • Compatible with Six Sigma, DFSS, Stage Gate, EFQM, TQM, Baldrige, and other quality initiatives
  • Start applying tools in the class on your own project or practice on a generic model.
  • No prerequisites.
  • Includes templates for modern QFD / modern House of Quality / AHP, ISO 16355 QFD reference materials, and the International Symposium on QFD (Sep 7-8).

QFD Black Belt® Certificate Course

September 9 - 13
    • Course Details:  WEB   |   PDF
    • Advanced modern QFD®, ISO 16355 for revenue producing new product development, full deployments of modern Comprehensive QFD, Kansei Engineering (Lifestyle QFD), Hoshin Kanri, New Kano Model, TRIZ (Theory of Inventive Problem Solving), Reverse QFD, and more.
    • 5-day facilitator-level training with hands-on workshop elements. Includes the QFD Black Belt® level templates, ISO 16355 QFD reference materials, over 1,000-page training manual and case studies, plus International Symposium on QFD (Sep 7-8).
    • This course has prerequisites. However, those who select the Facilitator's Package can attend the QFD Black Belt® without prerequisites. 


    QFD Black Belt® Update Course
    September 8 @ 8 am - 3 pm
    • Course Details:   WEB    |    PDF
    • Semi-private coaching / refresher for the past graduates of the QFD Black Belt® course.
    • Registration: Please select "QFD Black Belt® Update Package."  

      QFD Green Belt® Update Course
      September 8 @ 4 pm - 7 pm
      • Course Details:   WEB    |    PDF 
      • Semi-private coaching / refresher for the past graduates of the QFD Green Belt® course, especially those who earned a provisional QFD Green Belt® more than 18 months ago and/or those who wish to advance to the QFD Black Belt® level. 
      • Registration: Please select "QFD Black Belt® Package #1" or "QFD Green Belt® Update Package".


      Venue


      Hampton Inn & Suites Boise Downtown
      495 S. Capitol Blvd.
      Boise, Idaho 83702 USA
      TEL: +1 208-331-1900

      Hotel Reservation page: $140 + taxes
      This hotel provides complimentary shuttle service from Boise Airport (BOI).

      Travel Information



      Contact

      Please contact the QFD Institute if you have questions about the above events.
      We look forward to seeing you in Boise this September.







      05 January 2019

      2019 ISQFD Call For Papers

      speaker at a past ISQFD
      The QFD Institute and International Council for QFD are issuing a Call For Papers / Call For Speakers, for the 25th International Symposium on QFD (ISQFD'19), scheduled for September 6–7, 2019 in Boise, Idaho USA.

      Interested parties are invited to submit a draft paper by February 1, 2019.

      See Details...

      We look forward to your participation.




      14 August 2016

      ISO 16355 Application Examples

      Already some companies are implementing the key points of the new ISO 16355 standard.

      Please join us in the upcoming 22nd International Symposium on QFD, September 9-10, 2016 to gain the first-hand knowledge on which companies are doing so, why and how they are implementing the modern tools prescribed in the new ISO rather than traditional methods, and what you need to know to stay competitive. Here are some of them:


      QFD and the Systems Engineering Way of Working

      image by wikipedia/Tosaka/Rolls Royce
      This presentation will discuss the integration of Modern Blitz QFD® and Pathfinder, a Systems Engineering (SE) approach developed at Rolls Royce. In addition to the modern QFD tools such as Projects Goals Table, Customer Segment Table, Affinity Diagram, Hierarchy Diagram, AHP, and Maximum Value Table, the flow of Pathfinder tools such as Stakeholder Map / Context and Boundary Diagrams and Viewpoint Analysis are employed. The presentation will support the ISO 196355 standard to reference good practice and evidence of usage in industry.

      Speaker: Steve Dimelow, QFD Green Belt®, Systems Engineering Specialist, Rolls-Royce plc., United Kingdom


      Soft Systems Method Integration With Sustainable Energy Systems Development Using ISO 16355


      Soft Systems Method Integration With Sustainable Energy Systems Development Using ISO 16355
      The Soft Systems Method was developed by Peter Checkland's team at Lancaster University in the 1970s to help analyse complex situations or 'soft problems' where the problem for which a solution is sought is not clearly understood, or for which differences of opinion exist as to the precise nature of the problem. Such a 'soft problem' exists in the development of sustainable (economic and environmental) energy systems. This presentation will illustrate how modern QFD methods described in the 'ISO 16355 standard for QFD' have been used in the UK's Energy Technologies Institute to help in the analysis of the 'soft problem' of transition to low-CO2 energy systems. Illustrations will be given on how these methods can be used to establish system specifications and designs.

      Speaker: Dr. Kim Stansfield, QFD Black Belt®, Senior Teaching Fellow, Warwick University WMG, United Kingdom


      Using AHP In QFD - The Impact of the New ISO 16355 Standard


      Traditional QFD uses ordinal weights-percentages of a total to describe priorities for customer's needs and technical solution approaches. AHP (Analytic Hierarchy Process), on the other hand,  works with profiles-vectors of unit length one, making it mathematically possible to add, substract and compare profiles. The ratio method proposed by Dr. Saaty to calculate priority profiles in AHP has been a part of Modern QFD for some time.
      In fact, the new ISO standard 16335 suggests using the ratio scales and profiles in QFD, instead of the ordinal correlation strength indicators.

      Not understanding how to properly apply AHP in QFD, however, could lead to project failures, especially if you are still using the traditional House of Quality matrix.  AHP is used in many steps in QFD, but this presentation will focus primarily on the House of Quality matrix.

      Speaker: Thomas Fehlmann, Ph.D., Senior Consultant, Euro Project Office AG, Switzerland


      ISO 16355 - Keeping Up with Global Best Practice


      This presentation will outline the structure of the eight parts of the new ISO 16355, how they build on older QFD models from the 1970s and 80s, and what you need to do to become a leader and facilitator of this Modern QFD standard.

      These include not only the classical House of Quality, but also more streamlined Blitz QFD®, strategic hoshin planning, competitiveness, project management, on-site customer visits, survey design, prioritization, quality assurance, innovation, cost management, reliability, optimization, supplier management, make and build, commercialization, support, retirement, and flow to next generation products.
      New Product Development professionals will want to master these global best practices so they can engage their organizations in surging ahead of their competitors in creating the truly great products their customers demand.

      Speaker: Glenn Mazur, QFD Red Belt®, QFD Institute, International Academy for Quality







      11 February 2016

      2016 ISQFD Call For Papers

      The QFD Institute is issuing Call For Papers for its 2016 International Symposium on QFD (ISQFD). Interested parties are invited to send a paper proposal by May 01, 2016.

      This symposium welcomes participation from all countries and industries. Both completed projects and those still in progress are candidates for presentation.

      Speaker benefits include discounts for the symposium and QFD courses in Boise.


      More about this International Symposium (ISQFD):

      (Click to go to Call For Papers page)













      31 August 2013

      2013 International Symposium on QFD & Public QFD Courses

      For anyone wanting to find out how QFD is used today in real projects, innovative new tools and current best practices, better integration with DFLS and other initiatives, and what international markets are using QFD to their advantage, here are the annual QFD events that are perfect for you:

      September 4–5 : QFD Green Belt® Certificate Course

      September 6–7 : The 19th International Symposium on QFD   See presentation schedule

      September 8 : QFD Black Belt® UPDATE and QFD Green Belt® UPDATE

      September 9–13 : QFD Black Belt® Certificate Course


      Registrations for QFD courses will be accepted up to 1 day before the start of the respective courses. The Symposium accepts walk-ins. In any case, we recommend contacting the QFD Institute as soon as you decide, so as to ensure your seat, materials, and meals.

      Venue: Hotel Santa Fe
      All events will be held in Santa Fe, New Mexico USA. Please see Venue details and Travel information.

      This year's International Symposium will have keynote addresses by Dr. Yoji Akao (founder of QFD) and Glenn Mazur (executive director of QFDI) and case studies and research from Germany, Japan, Turkey, Brazil, Thailand, China, Hong Kong, The Netherlands, and USA. See here for details.

      The QFD courses include the modern QFD templates which also include the House of Quality matrix with modernized math, AHP, Customer Voice Table, Maximum Value Table, etc.

      We hope you will be able to join us.

      08 August 2013

      QFD for membership organization, industrial design, workplace vitalization, high-speed rail, Turkish region

      This continues a preview of the upcoming The 19th International Symposium on QFD (ISQFD) on September 6-7 in Santa Fe, New Mexico USA.

      The 2-day symposium welcomes people of all levels QFD, from the beginner to the experienced, people of countries and industries. It is complimentary to the attendees of QFD Green Belt® Certificate Course and QFD Black Belt® Certificate Course  We hope you will join us!

      See the previous posts:



      QFD for Membership Organizations — Practicing What We Teach

      (image - QFD for membership orgainization)This keynote reports an ongoing QFD initiative at the International Academy for Quality (IAQ), a membership organization founded in 1966 by Dr. Armand Feigenbaum along with European and Japanese quality experts. 
      The IAQ's growing membership in developing nations means that member needs have to be periodically assessed and incorporated into future activities, beyond its original missions of facilitating an international exchange of quality expertise to promote quality throughout all nations.The keynote will discuss the QFD process being used to reassess current member needs and plan future programs, including the data from member surveys, as well as the results to date and ongoing improvements to the organization.

      Keywords: Quality Function Deployment (QFD), Modern Blitz QFD®, Voice of Customers (VOC), Membership Organization

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      Towards QFD-based Industrial Design

      (image - QFD and Industrial Design)This paper reports how to improve web-based Learning Management Systems (LMS) through integration of the elements of Service Oriented Architecture (SOA) and Quality Function Deployment (QFD). Customer Orientation is achieved within QFD by a systematic approach. Within industrial design, requirements of the customer are also analyzed and deployed with the power of artistic creativity and less with a systematic or qualitative approach. This paper proposes an integration of QFD and industrial design to take advantage of the strength from each method. The presentation will include a case study and a framework for QFD-based Industrial Design.

      Customer-Orientation, Industrial Design, Conceptual Integration, Conceptual Map, Deisgn Concept, Product Catalogue, GERMANY

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      Quality and Safety Control Method of High-speed Rail Based on QFD & FMEA


      (image - QFD for China bullet trains)This academic paper from a Chinese university presents the use of 4-phase model approach and FMEA in order to address the control quality and safety issues associated with China's high-speed rail systems.
      The case uses hypothetical scenario and literature sources.

      Keywords: Quality and Safety, QFD, FMEA, High-speed rail, CHINA

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      QFD for activating a workplace Ba—Part 2


      (image - workplace)The various components of QFD draw out member's tacit knowledge through "Ba" (the workplace gemba). In order to achieve this, the "Ba" must be invigorated with changes that encourage the individuals to express and share his/her tacit knowledge. This presentation, a sequel to the author's 2012 presentation, will examine the relationship between QFD and "Ba" from the viewpoint of cognitive engineering and social-psychology, including some examples from the author's company practice.

      Keywords: Knowledge Management, Ba, Job Function Deployment, Workplace, JAPAN

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      A Critical Analysis of the Turkish Literature on QFD


      (image - state of QFD in Turkish region)This study, based on the published resources produced between 2000 and 2012, provides a holistic picture on the current state of QFD in the Turkish region, both in private industry sectors and academic research field.
      Specifically, it identifies the levels of awareness and prevalence of QFD methodology in the region, the purpose for the usage, implementation levels, difficulties, and overall analysis. With economic activities rapidly globalizing and competitive pressure mounting, this knowledge can be the competitive differentiators for the developing nations such as Turkey as they will compete more on the global stage. It also offers academic researchers a solid comprehensive reference on the state of QFD applications and studies in this economically growing region.

      Keywords: Quality Function Deployment (QFD), Literature Review, TURKEY




      View more papers & presentations

      QFD Courses at this symposium

      How to Attend


      27 July 2013

      QFD for modular design, value creation, business development, organic products development

      Here are more exciting presentations planned for the upcoming The 19th International Symposium on QFD (ISQFD) on September 6-7 in Santa Fe, New Mexico USA.

      (See the previous post: QFD for public transportation, software development, eco-friendly supply chain )

      The 2-day International Symposium welcomes people of all levels of QFD knowledge, all industries and countries, and it is complimentary to the attendees of QFD Green Belt® Certificate Course and QFD Black Belt® Certificate Course  We hope you will join us!



      Study of Applying QFD to Modularity Strategy

      (image - Modularity design)
      Japanese manufactures are excellent at developing integral type products, such as cars and complicated machines that need fine tuning (e.g. semiconductor manufacturing machines). However, many products are currently shifting toward modular systems which require better architectures and modularity logic and rules. This presentation will show how to better define modular product architectures through the analytic structure of QFD, specifically how to arrange many complex issues such as customer needs, cost, technology, manufacturing feasibility, serviceability and so forth in a series of matrices so that modularity can be better simulated.

      Keywords: QFD, Modularity, Modular, Integral Components, Modular Design, JAPAN

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      Quality Function Deployment for New Product Development: Transforming Waste to Worth

      (image - Creating Value and Worth from Waste)
      This paper reports an application of QFD by the Thailand's chemical industry leader, SCG Chemicals. The company was able to develop a new eco-friendly construction material out of a chemical byproduct waste. The new product not only offers added functional value but also is boosting the customer's brand image. The presentation will report an application of QFD for this New Product Development, most challengingly in eliciting the needs from psychological elements and deploying them into design specifications, development process, souring, and other considerations for successful product roll-out.

      Keywords: QFD, Psychological Characteristics, Voice of Customer, Customer Satisfaction, Product Design, Brand Image, Eco-friendly Product, THAILAND

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      Top technology is not all we need for a successful business: QFD logic, methods and tools —Dutch experience.

      (photo - QFD for Business Development, EU application)
      This presentation will report a pilot project in The Netherlands, the utilization of QFD for business development. The talk will share the Dutch experience of the customer-centered marketing campaigns based on the Voice of the Customer (VOC) and Modern QFD techniques. This approach provided the logical, systematic, and interactive links between the commercial and technology teams in one organization. 

      Keywords: Modern QFD, Business Development, Business Analysis, VOC, THE NETHERLANDS

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      Application of QFD for the Development of An Organic Product: A Pilot Study

      (image - QFD for Organic Products development)
      This presentation will report a pilot QFD application for the development of an organic product. A conceptual model which consists of four matrices for the development of an organic fruit jelly will be presented. The main adaptation is in the first matrix to include major actors in the production supply chain. The first results indicate the feasibility of the proposal for food development. 

      Keywords: Product Development, Organic Products, QFD, BRAZIL



      View more papers & presentations

      QFD Courses at this symposium

      How to Attend


      21 July 2013

      QFD for public transportation, software development, eco-friendly supply chain

      The 2013 International Symposium on QFD (ISQFD) will be held on September 6-7 in Santa Fe, New Mexico USA.

      Whether you are new to QFD or have many years of experience, this ISQFD will be an excellent opportunity to find out how QFD is used today in real projects, how much the method has advanced in recent years, innovative new tools / applications / research, as well as global trends in new product development and design quality.

      This and next few posts will introduce the exciting presentations that are planned for September 6–7. We hope you will join us.

      PS: This 2-day symposium is complimentary to the attendees of QFD Green Belt®, QFD Black Belt®, and Update courses.
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      Application of QFD within a Co-opetition Network of Public Transport Organizations
      (image - public transportation)This case study reports a QFD application in German public transportation systems. Companies that provide public transportation services are competitors as well as cooperative partners. In this setting of co-opetition (competitive cooperation), QFD is being applied with the vision of offering passengers (customers) seamless transportation services. This is an ongoing research project funded by the German Federal Ministry of Education and Research. The presentation will discuss adaptations in application methods as well as lessons learned.
      Keywords: Public Transport, Co-opetition Network, Cluster Analysis, QFD Case Study



      Software Development Method Based on Twin Peaks Model with QFD
      (image - Twin Peaks Model)In software system development, it is important to analyze the stakeholders'  requirements and design the architecture. One proposed method for this is the twin peaks model which intertwines software requirements and architectures to achieve incremental development and speedy delivery. The researchers used QFD to clarify these relationships in hope to propose more efficient software development.
      Keywords: Software Development, Requirements, Architecture Design


      Modern QFD Application on a Supply Chain to Become Green
      (image - Green Supply Chain)Increasing concerns for resource scarcity and global pollution beseeches us for more environmentally friendly practice in supply chain management. This study is based on the voice of customer (VoC) data collected from the aluminum accessories industry located in Izmir, Turkey. Using the Modern QFD's Maximum Value Table, the VOC were deployed into technical characteristics that are essential for the greener practices of the sector's supply chain management. This project is going to provide the academicians an insight into usability of Modern QFD and to the industry professionals the methods for extending their green activities. 
      Keywords: Green Supply Chain Management, Modern QFD, Maximum Value Table, Aluminum sector

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      More Presentations ...

      Public QFD Courses at this symposium

      How to Attend