The 25th International Symposium on QFD  ISO 16355 QFD Training  September 4 - 13, 2019  Boise, Idaho USA

The 25^th International Symposium on QFD (ISQFD)

September 6 - 7

• Brochure:    WEB    |    PDF

• See the current listing of the planned presentations.

• Tutorial "QFD for Business Transformation"

• Registration

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QFD Green Belt^® Certificate Course

September 4 - 5

• Course Contents:   WEB   |   PDF

• Internationally acclaimed introductory to Modern Blitz QFD^®, ISO 16355, No-Matrix QFD

• Compatible with Six Sigma, DFSS, Stage Gate, EFQM, TQM, Baldrige, and other quality initiatives

• Start applying tools in the class on your own project or practice on a generic model.

• No prerequisites.

• Includes templates for modern QFD / modern House of Quality / AHP, ISO 16355 QFD reference materials, and the International Symposium on QFD (Sep 7-8).

• Registration

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QFD Black Belt^® Certificate Course

September 9 - 13

• Course Details:  WEB   |   PDF

• Advanced modern QFD^®, ISO 16355 for revenue producing new product development, full deployments of modern Comprehensive QFD, Kansei Engineering (Lifestyle QFD), Hoshin Kanri, New Kano Model, TRIZ (Theory of Inventive Problem Solving), Reverse QFD, and more.

• 5-day facilitator-level training with hands-on workshop elements. Includes the QFD Black Belt^® level templates, ISO 16355 QFD reference materials, over 1,000-page training manual and case studies, plus International Symposium on QFD (Sep 7-8).

• This course has prerequisites. However, those who select the Facilitator's Package can attend the QFD Black Belt^® without prerequisites. 

• Registration

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QFD Black Belt^® Update Course

September 8 @ 8 am - 3 pm

• Course Details:   WEB    |    PDF
• Semi-private coaching / refresher for the past graduates of the QFD Black Belt^® course.
• Registration: Please select "QFD Black Belt^® Update Package."  

QFD Green Belt^® Update Course
September 8 @ 4 pm - 7 pm

• Course Details:   WEB    |    PDF 
• Semi-private coaching / refresher for the past graduates of the QFD Green Belt^® course, especially those who earned a provisional QFD Green Belt^® more than 18 months ago and/or those who wish to advance to the QFD Black Belt^® level. 
• Registration: Please select "QFD Black Belt^® Package #1" or "QFD Green Belt^® Update Package".

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Venue

Hampton Inn & Suites Boise Downtown
495 S. Capitol Blvd.
Boise, Idaho 83702 USA
TEL: +1 208-331-1900

Hotel Reservation page: $140 + taxes
This hotel provides complimentary shuttle service from Boise Airport (BOI).

Travel Information

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Contact

Please contact the QFD Institute if you have questions about the above events.
We look forward to seeing you in Boise this September.

QFD Security Deployment

finger vein authentication system
- graphic by nih.org

In 2007 International Symposium on QFD, a case study was presented involving the development of a finger vein authentication device for the financial and security industries.

Initially designed for medical device, this technology captures high-contrast maps of finger veins from an image obtained from light transmission, with the help of artificial intelligence, and matches them to the pre-registered vein patterns to authenticate the identity of an individual.

At that time, the company, Hitachi Omron Terminal Solutions, Ltd., believed that their system made forgery very difficult because it was the only type of authentication methods that used internal physiological characteristics that are invisible externally and hard to reproduce.

Fast forward, in December 2018, German researchers reported that they were able to hack this particular security system by replicating a human hand's veins by using off-the-shelf materials.

So here is yet another example of the never ending cat-and-mouse game played by technologies and hackers.

How can QFD / ISO 16355 help to build-in better security designs during the produce development process?

Like in many Systems Engineering problems, it is useful to begin by separating the problem space from the solution space. By creating a vertical Security Deployment, we can look at the problem space from multiple perspectives.

Here are some possible charts that may be used:

1. Security Tree Analysis (STA)
2. Customer Needs - Security Matrix
3. Functional Requirements - Security Matrix
4. Function - Security Technology Matrix
5. System/Subsystem - Security Matrix
6. Component - Security Matrix
7. Build - Security Table

More details on such QFD Security Deployment process are explained at qfdi.org

Also, the QFD Institute is now developing these new tools for training in a number of industries including health care and IT products and services.

Today security concern is everybody's business today, not limited to the responsibility of IT and engineering, since a single security breach could wreck an otherwise well-designed new product or a business plan.

To begin your journey to understanding how ISO QFD tools could be useful for your work, we invite you to the upcoming training.

© QFD Institute & Glenn Mazur

2019 ISQFD Call For Papers

speaker at a past ISQFD

The QFD Institute and International Council for QFD are issuing a Call For Papers / Call For Speakers, for the 25th International Symposium on QFD (ISQFD'19), scheduled for September 6–7, 2019 in Boise, Idaho USA.

Interested parties are invited to submit a draft paper by February 1, 2019.

See Details...

We look forward to your participation.

March 2019 QFD Workshop

QFD Green Belt^® Certificate Course

March 7–8, 2019   (Thu–Fri)  

Detroit Metro Airport, Michigan USA

• Online Brochure

• PDF Brochure

•  Registration: US$2,145 per person

• Venue: Hampton Inn & Suites Detroit/Airport-Romulus

• Contact:  Email  |   +1 734-995-0847

• This course has NO prerequisites.

Internationally acclaimed introduction to the cutting-edge modern QFD and ISO 16355, the QFD Green Belt^® Course will show ways in which Quality Function Deployment (QFD) can solve issues you face in product, service, software, and process development, as well as help identify innovative solutions and new opportunities.

• What is QFD, what you should and should not do when implementing
• State-of-the-art QFD curriculum (See Why you should update your QFD practice?)
• Current best practices and modern tools
• Modern Voice of Customer analysis
• Gemba study tools
• Prioritization using AHP: Analytic Hierarchy Process (templates included)
• Solid ISO 16355 QFD foundation and sound practices essential for Design for Lean / Six Sigma
• Introduction to ISO 16355
• Introduction to Kansei Engineering / Lifestyle Deployment, Hoshin, TRIZ, New Kano Model
• Modern QFD templates, including AHP, Customer Process Model, Maximum Value Table, modern House of Quality with sound math, and more
• Hands-on practice of the tools and deployment in the classroom—on your own work project (when possible)
• The only QFD curriculum approved by Dr. Yoji Akao (founder of QFD), outside Japan
• After-class support for attendees